US vs Other Brands
SnapEssence delivers unmatched quality and timeless design with our RetroSnap camera, a standard of excellence that sets us apart from the rest.
Get quick solutions to your concerns.
When will my order be processed?
We strive to handle and ship your orders as swiftly and efficiently as possible.
Orders are typically processed within 1-3 business days and shipped the following business day. Please note that we do not ship on weekends, and processing times may be extended during holidays and sale seasons.
How long will it take for my order to arrive?
We provide insured tracked international shipping for all orders.
Due to high-demand, orders may take between 2-4 weeks to arrive depending on your country.
• Average U.S transit times:
5-10 business days
• Average International transit times:
10-20 business days
To safeguard your order against theft and loss, we highly recommend our premium protected shipping option at checkout. It ensures your purchase arrives safely and securely, giving you extra confidence with every order.
Checkout our Shipping Policy page for more information.
What if I am not satisfied with my order?
We have a 30-Day Money Back Guarantee so you can try your product 100% risk free for 30 days. Not happy? Simply contact us for a full refund.
Have questions? Checkout our Return & Refunds page for more information.
What type of payment methods do you accept?
We accept a wide range of payment methods to ensure your shopping experience is convenient and secure.
You can make purchases using:
Credit and Debit Cards: Visa, Mastercard, American Express, Diners Club, Discover
Mobile Payment Options: Apple Pay, Google Pay, Meta Pay
Local Payment Methods: Bancontact, iDeal
Your payment security is our top priority. We use industry-standard encryption technologies to protect your personal and financial information during the transaction process.
Our secure payment gateway ensures that your data is transmitted safely and remains confidential.
Can I change or cancel my order?
To help us process orders efficiently, we ask you to request any changes or cancellations within 12 hours of placing your order. Requests made after this period will not be accepted. Once received, your order will be fully refunded. Please review our Return & Refunds Policy before placing a cancellation.
How can I contact SnapEssence?
For any further questions, concerns, or inquiries about your order, Please feel free to send us an email at support@snapessence.com via our Contact Us page. One of our team members will assist you within 24 hours. We are available Monday to Friday from 8am-5pm (PST).